Workshop and service management solutions for retail operations and job shops.
A business growth area - sell more and make better margins
If you can engage your customers in a long term relationship then you have the opportunity to sell more to those customers.
Not only can you generate more sales but providing services is a great way to make more margin for the hard-earned expertise your staff have accumulated over the years.
Imagine if you and your team could serve customers for both normal sales and repair jobs from the same system - from the same screen.
Montana retail workshop enables you to deal with any of the following:
Repair jobs
Servicing and maintenance jobs
Refurbishment of second hand items
Build to order
Build to order with customer specific options
Installations or engineer visits
Benefits to you and your customers
Better customer service
Easier administration
Better billing
Joined up systems simply mean less work and better controls
The workshop suite completely integrates with Montana Retail so that you use one central stock database for purchasing and back to back ordering of parts and allows you to sell from the same point of sale interface that you use for normal sales.
Montana Retail workshop comprises three modules:
Repairs
Build to order and assemblies
Customer options for build to order
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With Montana Retail on your side nothing can stop you achieve a really efficient solution that enables you to provide your customers with an A1 service.
"Repairs no longer take all day - we can provide better customer service - and it is amazing how often service clients come back to purchase over and over again"