Mail order and catalogue sales

Some customers prefer to purchase from catalogues.

Not everybody lives within driving distance of your stores.

Many retailers run catalogues to reach those customers and build a voluble customer database that builds sales and customer loyalty and perhaps most importantly of all increases the business value.

Sales order processing and trade counters

Alternatively you may sell to trade account customers and want to maintain credit account facilities for those clients.

With rising rents, falling sales in the high street, cheaper technology - what could be better than developing an ability to handle mail order, catalogue sales and perhaps even trade account sales order processing?

Montana Retail has a fantastic range of completely integrated modules that help you manage the mail order, catalogue, sales order processing and credit management parts of your business.

Benefits

Increase sales
Increase customer service
Improve company image
Build your customer database for proactive marketing
Take advantage of your knowledge of your customer needs
Increase stock turnover and improve your return on investment in stock and premises
Enhance the real value of your business

Read below for just a few of the highlights that Montana Retail can bring:

How does Montana Retail help?

Montana Retail features a range of modules that all integrate with central stock management and back office functions:

Sales order entry

Easy to use simple integrated interface at point of sale – all of your staff can enter sales orders
Request to purchase at point of sale for out of stock items
User configurable options for sales order fulfillment for orders with out of stock items
Direct delivery (supplier to customer) supported
Click here to read more

Sales order management

Great sales order management allowing you to easily handle multiple orders – complete integration with e-commerce orders, special orders and inter branch requirements

Back to back orders
Add/remove items
Substitute items
Order prioritisation
Split orders and to follow notes
Click here to read more

Purchase ordering and auto re-ordering

Highly configurable
Back to back order
Purchase order management system
Allowing you to set up limitless different templates to take account of seasonality, customer buying trends, etc.
Back to back orders or consolidation of orders with main orders for best pricing
Inter branch stock balancing can be used to minimise purchasing
Click here to read more

Central stock control

Amazing stock management to help you reduce costs and improve return on your investment in stock – click here to read more.

Mountains of options allow you to configure the stock system to suit you perfectly

Some highlights:

Goods allocated to sales order at point of entry
Choice of using goods reserved locations (with automatic transfer and reservation)
Automatic customer notification of goods received
Aged stock reports
Slow moving stock reports
Click here to read more

Customer database

Full customer database allowing customer profiling, loyalty clubs etc
Multiple addresses and contacts
Full transaction history
Multiple price lists
Customer specific pricing
Click here to read more

Sales ledger

Full credit management facilities
Statements
Allocation and unallocation
Adjustments
Bounced cheque routines
Excess payment refunds
Aged debt reports
Credit control and debt chasing system
Click here to read more

FCL can bring you a system that uses a single stock management solution, integrates point of sale and/or mail order and that can give you total control over mail order and sales order processing - and all at tremendous value for money.

With Montana Store on your side nothing can stop you achieve a really efficient solution that enables you to provide your customers with an A1 service.

Partners



	+44 (0)1489 795000

	info@montanaretail.co.uk

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“We have a mixture of branches, trade counters at each branch, credit account customers and non account customers and Montana Retail handles it all with ease” – Anton Littler, IT and Operations manager , Alan Howard Limited, Manchester